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Touch Pro 2 on Orange - News Latest news from Customer service
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#1 User is offline   Malt_Vinegar 

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Posted 18 June 2009 - 09:48 AM

Hello guys!

I just though I would add my latest information from Orange about the Touch Pro 2. I have been out of contract for a few months now, and awaiting this phone to arrive on Orange.

My latest call to them was a few minutes ago (10:40 on 18/06/09)

The phone is currently "In Testing" and has been for the last 3days I think now. My understanding is that generally this takes 3-5 days and comprises of test of phone functionality on the Orange network, software testing, and presumably adding Orange customisations.

The only release date that I can get from them at the moment (which is apparently a revised date) is of a Mid/Late June release. This ties in with the phones in testing status. I would hope that by the end of June I may well be able to have the device in my hands to replace my TyTn II :D

This post has been edited by Malt_Vinegar: 18 June 2009 - 09:49 AM

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#2 User is offline   mwright 

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Posted 18 June 2009 - 01:03 PM

Hmmm

So far in talking to CS I have had :-

1) In testing.
2) Failed testing - don't expect it before August.
3) On business "any day now" - consumer in about 2 months.
4) Not going to get it.
5) You must mean the Diamond 2 - there is not such thing as a Pro 2.

Make your own mind up time!!

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#3 User is offline   noddycat 

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Posted 19 June 2009 - 11:50 AM

Interestingly, Orange Business lists the Touch Pro 2 on their business pages at

http://www.business.orange.co.uk/servlet/S...gename=Business

However, it doesn't seem to be available from the Orange Business online shop yet, so who knows what's going on. At least it shows there's some movement...

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#4 User is offline   greenturtle 

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Posted 20 June 2009 - 06:38 PM

It's in 'limited stock' so they're only selling it to a small bunch of people which is a form of testing in itself. However, several Orange CS members I spoke to informed me that if you go to an Orange Shop where they stock device, they can actually give you a business handset on a personal account.

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#5 User is offline   noddycat 

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Posted 20 June 2009 - 09:30 PM

As I'm massively out of contract at Orange and want a TP2, I was looking to move to Vodafone Business (they seem to have pretty good deals and I run my own business anyway), though I wonder if it might be possible to squeeze a TP2 out of Orange customer retentions if push comes to shove? Even if they do have them, it'd have to be a free phone and a really good contract - £20/£25 a month - to match the Vodafone offer, which has three months free and push e-mail included. Can't really see that happening, though I'll probably give it a try and happily move to Vodafone if the deal isn't right. Anyone else had any experience trying to get a TP2 out of Orange retentions?

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#6 User is offline   olly_k 

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Posted 21 June 2009 - 10:15 AM

View Postmwright, on Jun 18 2009, 14:03, said:

5) You must mean the Diamond 2 - there is not such thing as a Pro 2.

Make your own mind up time!!


Is it possible the Diamond II could come to Orange?

Olly_k
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#7 User is offline   greenturtle 

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Posted 21 June 2009 - 05:22 PM

View Postnoddycat, on Jun 20 2009, 22:30, said:

As I'm massively out of contract at Orange and want a TP2, I was looking to move to Vodafone Business (they seem to have pretty good deals and I run my own business anyway), though I wonder if it might be possible to squeeze a TP2 out of Orange customer retentions if push comes to shove? Even if they do have them, it'd have to be a free phone and a really good contract - £20/£25 a month - to match the Vodafone offer, which has three months free and push e-mail included. Can't really see that happening, though I'll probably give it a try and happily move to Vodafone if the deal isn't right. Anyone else had any experience trying to get a TP2 out of Orange retentions?


No, but I'm very much considering this approach.

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