Zohare, on Jan 20 2009, 21:17, said:
I tried with pen many times. Anyway I succeeded at last with my hand (don't know how) but I still feel something is wrong with my screen. I can not succeed aligning it again now (from settings).
The question is if something wrong with my screen can I buy screen only and replace it manually? where can I buy it?
Hi All,
I experienced the same and almost all of the annoying aligning problems all of us have had w/ the Omnia. I bought mine in late October '08 and couldn't take it anymore, so I brought it back and complained to the authorized Service Center in my locality ( Cebu, Philippines). The technician looked into my unit, and after examination, advised me that the screen digitizer is indeed defective. After all documents for warranties were checked, copied and submitted, he immediately ordered for a part-replacement for my unit, and advised me that it should be ready for pick up in 2 days time, and they will notify me by phone once ready.
It only took them slightly more than 24 hours (part was shipped w/in the day), and I was able to get back my Omnia, without any cost on my part.
Indeed, our problems with the screen alignment is digitizer related - and now I'm very happy with my unit. Its sensitivity is very very good, only a slight touch is needed for it to work flawlessly.
I suggest for all of you out there who have this same problem, to gather all your warranty papers and go straight back to the Service Center. You will begin to admire and appreciate more your Omnias, too.
Kudos to Samsung for an excellent customer service. I will continue to patronize their products in the future!