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Eten Glofiish X500 and M700... T-Mobile UK users beware!
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#4 User is offline   mavisdavis 

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Posted 04 February 2007 - 11:03 PM

Hi Paul thanks for the heads up on this. I dont suppose youve got a size comparison shot against the SPV M600. Im due an upgrade shortly and am considering leaving Orange But I love the size of the M600.

It could make all the difference between an Orange M700 and the Eten M700 maybe.

Cheers mate ;-)

This post has been edited by mavisdavis: 04 February 2007 - 11:04 PM

Grab ya free console HERE ;-)
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#5 User is offline   PaulOBrien 

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Posted 04 February 2007 - 11:21 PM

My M600 is currently with a friend i'm afraid :D

Here's a sizeasy comparison between the M600, Orange M700 and Eten M700... with the Herald thrown in for good measure :)

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#6 User is offline   csw43 

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Posted 05 February 2007 - 08:29 AM

Good luck Paul with your quest to get a response from Eten, on the days i actually use my x500 it really is a great device in all aspects apart from data use with my t-mobile web n walk package. Once again good luck and thanks

Craig

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#7 User is offline   PaulOBrien 

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Posted 05 February 2007 - 08:58 AM

Update: I am now working with the appropriate teams within Eten to resolve this issue, and will update here as me make progress.

Hurrah!

:)

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#8 User is offline   csw43 

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Posted 05 February 2007 - 09:06 AM

Go for it Paul And many thanks :)

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#9 User is offline   PaulOBrien 

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Posted 05 February 2007 - 10:47 AM

Well, things are happening already!

Just had a call with an Eten engineer from Taiwan to discuss creating log files on the devices for them to troubleshoot with, good stuff!

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#10 User is offline   PaulOBrien 

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Posted 05 February 2007 - 12:23 PM

RIL log files sent to Eten for analysis... fingers crossed they can work their magic now :)

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#11 User is offline   csw43 

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Posted 09 February 2007 - 10:08 PM

Hi Paul, at the risk of sounding impatient is there any further news on this yet ?, i see a new 354 rom has been released, however still no luck in the gprs connection area for us t-mobile users in the uk :)

Cheers Craig

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#12 User is offline   PaulOBrien 

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Posted 09 February 2007 - 10:30 PM

I've installed a logging tool provided to me by Eten and sent them the logs, waiting for the dudes in Taiwan to work their magic.

Will update here as soon as I have more!

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#13 User is offline   JamieJackson 

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Posted 09 February 2007 - 10:44 PM

I assume this applies to Virgin customers too?

If so, can you still make calls, send texts, etc? I dont use GPRS much, so could live without it.

TIA

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#14 User is offline   JamieJackson 

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Posted 19 February 2007 - 07:12 AM

Bump

Any news on this in general and if it applied to Virgin customers please?

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#15 User is offline   PaulOBrien 

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Posted 19 February 2007 - 08:08 AM

Everything will work fine except GPRS, and yes, it applies to Virgin too.

We're still doing diagnosis atm...

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#16 User is offline   csw43 

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Posted 22 February 2007 - 06:10 PM

Do any of the results from the diagnostics look remotely encouraging in solving this issue Paul?, i am seriously considering selling my x500 but dont want to if a solution is not far away.

Cheers Craig

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#17 User is offline   JamieJackson 

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Posted 23 February 2007 - 07:55 AM

Thanks for that.

As I have now taken the plunge and bought my M700, I can confirm that all works fine with a Virgin SIM except GPRS. Not a problem for me as I dont use it.

This post has been edited by JamieJackson: 23 February 2007 - 07:55 AM

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#18 User is offline   andycat 

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Posted 25 February 2007 - 11:48 AM

Hi,

Just been given an M700 from work, and am on T-mobile. Is it worth me waiting for a fix, or should I send it straight back and get something else that does work? I'm pretty reliant on web'n'walk for emails in my job!

Andy

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#19 User is offline   gilesjuk 

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Posted 01 March 2007 - 09:20 AM

View Postandycat, on Feb 25 2007, 11:48, said:

Hi,

Just been given an M700 from work, and am on T-mobile. Is it worth me waiting for a fix, or should I send it straight back and get something else that does work? I'm pretty reliant on web'n'walk for emails in my job!

Andy


Well it doesn't work and there's no guarantee of a fix. The less risky option it to get something else.

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#20 User is offline   PaulOBrien 

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Posted 01 March 2007 - 09:58 AM

I've just got back from a short break, and have mailed Eten for an update.

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#21 User is offline   gilesjuk 

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Posted 05 March 2007 - 10:20 AM

Any more news?

This needs sorting ASAP, I bet Eten have lost some sales due to this. I'm actually thinking of selling mine as it's useless. I value my phone number more than a particular handset.

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#22 User is offline   PaulOBrien 

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Posted 05 March 2007 - 11:11 AM

Situation as before ;)

I'm pressuring Eten for an update, but nothing as yet.

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#23 User is offline   gilesjuk 

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Posted 05 March 2007 - 11:39 AM

Can you publish the contacts name on here :D

I'm sure lots of angry customers will help speed this up ;)

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